Managed IT Services
Have the benefits of an in-house IT Department for your organisation!
In today's digital world, IT infrastructure is the backbone of any successful business. But managing it all yourself can be a daunting task, especially for small and medium-sized businesses (SMBs). That's where a good managed service provider (MSP) comes in. Honestally is dedicated to cloud-centric organisations or those wanting to go cloud! We provide managed IT services to organisations of all sizes.
We will provide you with access to our IT Helpdesk, email address and a 1800 number all backed by our dedicated Australian support team!
Branded Help Centre
for your Organisation
24/7 Access to 1800 Number
and support email address
Reduce Stress and focus
on your core business
Comprehensive Support
from Australian product experts
What can you expect?
An MSP is a trusted partner that takes on the responsibility of managing your IT infrastructure, freeing you up to focus on what you do best – running your business.
But with so many MSPs out there, what sets us apart?
- An IT Helpdesk backed by experienced management and IT consultants
- A focus on cloud-centric organisations (or those wanting to go cloud)
- Google Cloud, Google Workspace, ChromeOS and Sophos Expertise
- Proactive management
- Operates on a schedule to fit with your business
- Scales and flexes alongside your organisation
- Transparent pricing and policies
- A partnership approach
- Cyber Security expertise
- A cost-effective solution to reduce your risk
The company we keep
We hand-pick project partners that we know, trust, test and have proven accelerate solutions for our clients.
What you get:
- Unlimited IT Helpdesk Support 8am to 5pm Monday to Friday via 1800 number, website, QR code and email
- Unlimited staff help desk licences
- 1 x Agent help desk licence
- IT Ally Posters with QR Code and IT Helpdesk Laminated Cards and/or Stickers
- An operational model that is compliant with your internal policies and procedures and the Australian Privacy Act
Got more than 50 staff? The value gets even better!
For customers with 50+ users; the following enterprise benefits are included:
- Branded IT Helpdesk Portal and Knowledge Bank customised to your organisation
- 1 x per week onsite visit for training, onboarding and/or face to face support*
- 1 x per week webinar produced*
Our services come with access to your own Customer Relationship Manager. They’ll work with your team to discuss your needs and ensure the IT support outsourced solutions we deliver are ‘Technally’ right for you!
* subject to fair usage policy
Honestally can provide as much or as little support as you need. Outsource to our helpdesk for efficient and improved IT services and support!
With the scale to take on clients and projects of all sizes, Honestally offers a range of outsourced IT packages that can be tailored to suit your needs.
Engaging us results in:
- Reduced stress and workload for all staff including management
- External scrutiny and recommendations on cybersecurity and business continuity
- A predictable IT investment
- Improved buying power
- Access to experienced management and IT consultants
- Learn from collective experience of client base
- Rapid response and incident management (if required)
- A cost-effective solution to reduce your risk
Did you know we also offer cloud based software solutions as well as IT Equipment and NBN services!
What People Say About Us
We're ready to help!
MANAGED IT SERVICES
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